Last updated: March 6, 2026

1. Information We Collect

Saddlewood Contracting LLC (“Company,” “we,” “us,” or “our”) collects the following types of information when you use our website at saddlewoodcontracting.com (the “Site”):

Personal Information You Provide: When you fill out our contact form, use our chat widget, or communicate with us, we may collect your name, email address, phone number, neighborhood or location, project type, and any additional details you share about your remodeling project.

Automatically Collected Information: We may automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar technologies to facilitate this collection.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule consultations. Provide estimates and communicate about your remodeling project. Send follow-up communications related to your inquiry. Improve our website and services. Comply with legal obligations. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Service Providers

We use third-party services to help operate our business and communicate with you, including:

GoHighLevel: Our customer relationship management (CRM) platform processes contact form submissions and manages communications. Your information submitted through our contact form or chat widget is transmitted to GoHighLevel for follow-up purposes.

Analytics Services: We may use website analytics tools to understand how visitors use our Site. These services may collect anonymized usage data.

These third-party providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Chat Widget

Our website includes a chat widget powered by GoHighLevel. When you interact with the chat widget, your messages and any personal information you provide are transmitted to our CRM system. Conversations may be handled by an AI assistant or a team member. The chat widget may use cookies to maintain your session.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the Site, including the chat widget.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you request deletion of your information, we will make reasonable efforts to comply, subject to legal and contractual obligations.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Saddlewood Contracting LLC
Scottsdale, AZ 85258
Phone: (480) 999-6100
Email: info@saddlewoodcontracting.com